Frequently asked questions

Orders & Shipping

When will my order ship?

Most orders ship within one business day. You'll get a tracking link by email as soon as it's on the way.

Do you ship across the US?

Yes, we ship to all 50 states. Shipping is free on every order.

Installation

How hard is it to install?

If you can hold a screwdriver, you can install a HappyLock. Most swaps take about 15 minutes, and every set ships with step-by-step instructions.

Will it fit my existing door?

Our locks fit standard US interior doors with a 2-3/8" or 2-3/4" backset. If you're unsure, reach out and we'll help you check.

Returns & Warranty

What's your return policy?

You have 30 days to return any unused item for a full refund. No restocking fees, ever.

Is there a warranty?

Yes. Every lock is backed by our warranty. If something fails under normal use, we'll make it right.